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About Us
Why PFS Consulting?
PFS Consulting is an actuarial and risk consultancy providing foresight, insight, and oversight to clients in the financial services and other sectors.
Our Values
Our Core Values
PFS Consulting was founded in 2001 on the fundamental belief that lasting business relationships are built on being wholly focussed on meeting our client’s needs.
We concentrate on providing exceptional service across a unique range of services.
Sponsorships
2022 TO 2025
Community partner of the actuaries institute of australia
2023
Sponsor of the international congress of actuaries
2023 to 2025
Continuing Membership of Association of Superannuation Funds of Australia
2023 TO 2025
Business Service Member Underwriting Agencies Council
Sponsorships
2022 TO 2024
Community partner of the actuaries institute of australia
2023
Sponsor of the international congress of actuaries
2023 TO 2024
Continuing Membership Of Association Of Superannuation Funds Of Australia
2023 TO 2024
Business Service Member Underwriting Agencies Council
Our People
Meet Our People
Adrian McGarva
MANAGING DIRECTOR
Adrian McGarva
MANAGING DIRECTOR
Adrian qualified as an actuary in both Australia and the UK, and has extensive experience within the general insurance, reinsurance and corporate finance industries in Australia, the UK, and Switzerland.
Adrian has over 25 years’ experience, including seven years as the Chief Actuary of a global insurance and reinsurance group where he was responsible for the pricing, reserving, and capital adequacy functions as well as providing significant input into underwriting and business strategy.
He has been the Managing Director of PFS Consulting since early 2020 after 8 years as a Principal.
Speak to Adrian about anything to do with actuarial and insurance matters, finance, running, snowboarding or twins.
- Phone:02 9225 6100
- Email:adrianmcgarva@pfsconsulting.com.au
John Newman
CHAIRMAN
John Newman
CHAIRMAN
John is the Chairman of PFS, an actuary by training, and a very experienced and highly respected consultant. As well as advising on actuarial issues, financial modelling, and risk management, John has extensive governance, strategic, and operational expertise. He is also on the Board of a charitable Foundation, and is a past President of the Actuaries’ Institute (Australia).
Speak to John about actuarial and risk matters, sailing, and financial services – including running a financial services business.
- Phone:02 9225 6100
- Email:johnnewman@pfsconsulting.com.au
Jane Byrne
DIRECTOR
Jane Byrne
DIRECTOR
Jane is an experienced governance and risk management professional who has worked at senior executive and Board level in public, private and government businesses. She is committed to helping superannuation Trustees and other Directors improve their governance, and their management of strategy and risk.
Jane’s expertise includes general management, corporate governance, strategic planning, risk management, audit, and legal management. She is also a non-executive director on a not-for-profit board.
Speak to Jane about governance and risk, crime fiction and the Sydney theatre scene.
- Phone:02 9225 6100
- Email:janebyrne@pfsconsulting.com.au
Jayesh Bhana
COO & DIRECTOR
Jayesh Bhana
COO & DIRECTOR
Jayesh Bhana is an Actuary and Risk Management professional with a broad and diverse background in the financial services sectors across both banking and insurance in Australia and South Africa. He has worked across a range of critical areas, with deep expertise in financial modelling, reserving, capital management, risk management, pricing, and product development, particularly within the life and general insurance industries. His consulting experience spans both technical actuarial functions and strategic business challenges, enabling him to advise on comprehensive solutions tailored to industry needs.
In addition to traditional actuarial roles, he is also a specialist in emerging and non-traditional areas such as climate-related financial disclosures, risk governance frameworks, and actuarial and finance transformations. He has led initiatives on claim remediations, business process improvements, and regulatory compliance, ensuring that businesses not only meet their current obligations but are positioned to thrive in a rapidly evolving risk landscape. His breadth of experience enables him to drive strategic outcomes for organisations looking to strengthen their resilience, efficiency, and compliance with new reporting standards and governance expectations.
Speak to Jayesh about modelling, valuations, implementation of actuarial processes, cricket, soccer and ultra-marathon running.
- Phone:04 5262 2547
- Email:jayeshbhana@pfsconsulting.com.au
Madeleine Mattera
PRACTICE LEADER
Madeleine Mattera
PRACTICE LEADER
Madeleine is a qualified Chartered Accountant and Auditor with over 35 years’ experience covering the entire Australian financial services industry and global FS clients.
She was National Practice Leader for Financial Services for Grant Thornton for 7 years and has held roles in KPMG & EY as a Financial Services Partner for an additional 10 years.
Madeleine specialises in Risk Advisory Services, Internal Audit Services (outsource & co-source) and acting as Chief Risk Officer or Chief Audit Executive.
Her experience covers:
Banking: majors, mutuals, foreign banks, neobanks, non bank lenders, marketplace lending
Insurance: GI, PHI, Life, Reinsurance, Brokers, Agents, MGAs Superannuation: industry funds, retail funds, corporate funds, public sector funds and OSPs such as administrators
Asset management: MIS’, wholesale funds, mortgage funds, IDPS’, SMAs, compliance plans
Regulators: APRA, ASIC, SIRA
Fintechs: payments, digital banking, Banking-as-a-Service
Ian Laughlin
PRINCIPAL
Ian Laughlin
PRINCIPAL
Ian has had a long career in financial services senior management and board roles, in Australia, the UK, New Zealand and Hong Kong.
He was Managing Director of Pearl, London Life and NPI in the UK, at a time of major upheaval. Until recently, he chaired the boards of OnePath Life, and OnePath General Insurance. Prior to mid 2015, he was Deputy Chairman of APRA, the prudential regulator of banks, insurance companies and superannuation funds.
He has a deep interest in risk management and risk culture. In recent years, he has had a particular interest in the impact of social attitudes and norms on risks for financial services businesses.
Speak to Ian about risk management and culture, governance, prudential regulation and classic cars.
- Phone:02 9225 6100
- Email:ianlaughlin@pfsconsulting.com.au
Bozenna Hinton
PRINCIPAL
Bozenna Hinton
PRINCIPAL
Bozenna is a commercial and market-focused actuary, with expertise in product development, underwriting, pricing, claims, retention, portfolio management and risk, particularly in the life insurance market. She delivers results through analysing, monitoring and reporting on all aspects of the value chain. She works collaboratively with stakeholders to drive change and optimise results.
She has previously worked at major life insurers and reinsurers, has been President of the Institute of Actuaries of Australia and is currently President-Elect of the International Actuarial Association.
Speak to Bozenna about anything to do with actuarial and insurance matters, corporate governance, travel or running.
- Phone:02 9225 6100
- Email:bozennahinton@pfsconsulting.com.au
Bill Konstantinidis
PRINCIPAL
Bill Konstantinidis
PRINCIPAL
Bill is a qualified actuary with over 25 years’ experience across most lines of general insurance.
He has held Chief Underwriter and Executive Manager roles in Product, Actuarial and Underwriting functions. He has significant experience in pricing, reserving and underwriting personal lines including motor, CTP, home, boat and travel insurance. Bill also has had experience in setting up Chief Data Offices.
Speak to Bill about actuarial and insurance matters, underwriting, actuarial team efficiency, business turnaround, underwriting agency models, product development, analytics and on how to network and build communities.
Don Johnstone
PRINCIPAL
Don Johnstone
PRINCIPAL
Don is an actuary and risk management professional with 30 years of experience in financial services in Australia, the USA, and UK. He has worked at a general insurer, a life insurer, a reinsurance broker and several actuarial consulting firms.
He has a track record of identifying and quantifying risks and improving risk and capital management in the insurance, reinsurance, banking, government and broker sectors.
Speak to Don about actuarial, risk and insurance matters, marathon paddling and ocean swimming.
- Phone:02 9225 6100
- Email:donjohnstone@pfsconsulting.com.au
Sean Williamson
PRINCIPAL
Sean Williamson
PRINCIPAL
Sean has over 25 years’ experience in the financial services industry, working extensively within the life insurance sector. His career has encompassed a number of senior executive roles, including being CEO of a listed financial services company, and he has deep leadership and management experience covering the strategic, operational and technical areas of the broader life insurance industry. He has a strong track record in transforming businesses and delivering significant step changes in growth.
He enjoys business partnerships and is able to assist participants in the life insurance industry to navigate the ever-increasing complexity and demands of the market by clearly diagnosing the challenges and opportunities and synthesising these into clear strategies and solutions.
Speak to Sean about anything to do with optimising the delivery of life insurance throughout the whole value chain, travel and anything sport related.
- Phone:02 9225 6100
- Email:sean.williamson@pfsconsulting.com.au
Thach Huynh
PRINCIPAL CONSULTANT
Thach Huynh
PRINCIPAL CONSULTANT
Thach is an actuary and senior associate of FINSIA, and a leading practitioner in the areas of valuation and financial modelling. He has worked in specialist financial modelling roles, and as a management consultant, both in Australia and overseas.
Speak to Thach about stochastic analysis and modelling, unlocking insights from data, executive remuneration, and the benefits of living and working in Canberra.
- Phone:02 9225 6100
- Email:thachhuynh@pfsconsulting.com.au
Martin Fitzpatrick
SENIOR CONSULTANT
Martin Fitzpatrick
SENIOR CONSULTANT
Martin has deep experience in both the financial services and technology sectors. He provides advice on financial modelling, risk management to insurers, superannuation funds, industry associations, and government entities.
Speak to Martin about using financial modelling to solve real business problems (not just actuarial ones!) as well as any good sci-fi and fantasy books you have read.
Stephen Crump
SENIOR CONSULTANT
Stephen Crump
SENIOR CONSULTANT
Stephen is an actuary with extensive experience in the financial services sector, including more than 20 years as a consultant. He provides advice to employers and Trustees on superannuation and employee benefits, to banks and credit providers, and to insurers and other financial institutions. Stephen is also an experienced financial modeller and assists a wide range of clients with financial analysis, assessing reserves, and budgeting and reporting.
Talk to Stephen about superannuation, banking, financial modelling, and cycling (but not while he’s going uphill!)
- Phone:02 9225 6100
- Email:stephencrump@pfsconsulting.com.au
Lynton Norris
PRINCIPAL
Lynton Norris
PRINCIPAL
Lynton has a background in the public sector, focussed on developing and implementing policy initiatives and operational reforms in complex areas of public policy. His past roles include Deputy Director-General in ACT Health; CEO of the Commonwealth’s National Health Funding Body; and Director Budget Management and Funding in the Victorian Department of Health.
Combining expert financial acumen and understanding of data and analytics, Lynton applies his extensive policy design and reform experience at Board and Executive levels to help organisations achieve desired strategic, commercial and operational objectives.
Lynton has successfully led national reforms and integrity/performance reviews; evaluated investment models and frameworks; and developed policies and procedures.
Speak to Lynton about all things policy and programs, investment frameworks, budgeting, financial analysis and how data and analytics can be used to gain new insights into business performance. He is also always up for a chat in respect to cycling (both on and off-road!!).
- Phone:02 9225 6100
- Email:lyntonnorris@pfsconsulting.com.au
Daniel Frank
SENIOR CONSULTANT
Daniel Frank
SENIOR CONSULTANT
A business owner and serial entrepreneur, Daniel understands that taking and managing risk is fundamental to business success. He advises organisations on the best ways to develop robust, commercial risk management frameworks and how to navigate compliance challenges. He has worked with banks, superannuation funds, insurers and AFS licensees as well as with APRA. He has broad experience including APRA and AFS licence applications, developing and reviewing policies and procedures, facilitating training, and undertaking reviews and updates of compliance and risk management frameworks. He also assists clients prepare for, and respond to, regulatory reviews.
- Phone:02 9225 6100
- Email:danielfrank@pfsconsulting.com.au
Fred Rowley
PRINCIPAL
Fred Rowley
PRINCIPAL
Fred Rowley is a senior actuary and an experienced financial and general manager with over 40 years’ experience in the life insurance industry in Australia and the UK. He advises companies, boards, and insurance regulators on financial reporting; embedded values; capital and risk management; corporate reconstructions; demutualisation; M&A transactions; product development; corporate planning and strategy
Fred has held a number of senior roles in the industry, including Chief Corporate Actuary of AMP where he managed the actuarial aspects of the AMP demutualisation, and Chief Actuary and Appointed Actuary of TAL Life Ltd. He is a past President of the Actuaries’ Institute (Australia), has received the Actuary of the Year award in recognition of his contribution to the profession, and was President of the International Actuarial Association in 2015, giving him an extensive global network.
- Phone:02 9225 6100
- Email:fredrowley@pfsconsulting.com.au
Jules Gribble
PRINCIPAL
Jules Gribble
PRINCIPAL
Jules has over 30 years of experience in financial services and is a qualified actuary. Jules supports decision-makers make more informed decisions by giving them better insights into business matters with uncertain future outcomes. Jules has worked in many areas including the provision of business consulting and actuarially related services in superannuation (pensions), insurance, and banking. He also has regulatory experience from having been with the IAIS for 6 years.
Speak to Jules if you would like to discuss:
- Managing portfolios of risks and sets of results, providing insight and a management tool by aggregating from the detail to an overall perspective
- Investment product unit pricing from remediation through to governance
- Modelling and structuring problems and the governance that goes with that
- Addressing the challenge of providing effective and secure lifelong income for retirees.
- Capacity building and training.
- or woodturning, history or bridge.
- Phone:02 9225 6100
- Email:julesgribble@pfsconsulting.com.au
Ian Pollard AM
PRINCIPAL
Ian Pollard AM
PRINCIPAL
Ian has been named a Member of the Order of Australia in the 2021 Australia Day honours, he is an actuary and Rhodes Scholar.
He has been a CEO, Director, or Chairman of more than 30 companies over the past 40 years and has written a number of books on corporate finance and on building human and social capital.
Ian is currently Chairman of RGA Australia and of the Wentworth Group of Concerned Scientists and a director of the Purves Environmental Fund.
- Phone:02 9225 6100
- Email:ianpollard@pfsconsulting.com.au
Ray Murray
PRINCIPAL
Ray Murray
PRINCIPAL
Ray is an experienced superannuation practitioner, who has worked as both an actuary and adviser to a range of funds and employers on superannuation and employee benefits. He has always been involved in growing businesses and innovation in the benefit offering of his clients.
Over the last 20 years Ray has specialised and developed a deep expertise in fund mergers and windups with particular emphasis on member outcomes and communication as well as the myriad of project management, due diligence, legislative, regulatory, technical, asset, insurance, data, staffing, contractual and wind up considerations that need to be addressed in a fund merger or transfer.
Talk to Ray if you want someone who can help you with the big picture whilst ensuring that you attend to the necessary detail.
- Phone:02 9225 6100
- Email:raymurray@pfsconsulting.com.au
Peter May
PRINCIPAL
Peter May
PRINCIPAL
Peter May is an actuary who specialises in providing practical consulting advice to superannuation trustee boards and corporate clients on defined benefit funding, insurance arrangements, and investment. He also provides other actuarial services including valuations for portable long service leave schemes and projected fund cash flows.
- Phone:02 9225 6100
- Email:petermay@pfsconsulting.com.au
David Rush
PRINCIPAL
David Rush
PRINCIPAL
David is an actuary with over 30 years’ experience. Before joining PFS he was with a big four accounting firm, and prior to that with APRA in various senior executive roles, including involvement with international regulators.
He has detailed knowledge of the new Insurance Accounting regime (IFRS 17 and the associated AASB 17) and its implications for all types of business. As a member of the Australian Transition Resource Group for AASB 17, and of the relevant actuarial taskforce, David is deeply involved with the development, interpretation and implementation of the new standard. He has also advised regulatory authorities in a number of jurisdictions on a range of supervisory matters.
Talk to David about the new Insurance Accounting standard, prudential regulation, retirement incomes, and the history of musicals.
- Phone:02 9225 6100
- Email:davidrush@pfsconsulting.com.au
Jessie Yu
CONSULTANT, ACTUARY
Jessie Yu
CONSULTANT, ACTUARY
Jessie joined PFS in 2016 after graduating from UNSW with a Distinction in Actuarial Studies. She qualified as an Associate of the Institute of Actuaries of Australia (AIAA) in 2019 and is now a Consultant and Actuary at PFS.
Jessie has experiences across a range of projects covering multiple practice areas, including general insurance, life insurance, superannuation, banking and not-for-profit entities. Her expertise is her ability to understand client needs and then combine her excellent data analytics skills and deep knowledges across multiple practice areas to present outcomes clearly. She has more than seven years’ experience in employee benefits valuation for a leading general insurer and statutory long service leave schemes, Emergency Services Levy reviews for general insurers in Australia, and APRA reporting for superannuation funds.
Speak to Jessie about data analytics, modelling, and her favourite TV shows.
- Phone:02 9225 6100
- Email:jessieyu@pfsconsulting.com.au
Thinus van der Merwe
SENIOR CONSULTANT
Thinus van der Merwe
SENIOR CONSULTANT
Thinus is an actuary with experience in the African and Australian markets.
He has experience in life insurance, health insurance and technology implementation.
Speak to Thinus about financial modelling, pricing, implementing solutions and optimising processes.
Brian Stamper
CONSULTANT
Brian Stamper
CONSULTANT
Speak to Brian about anything to do with general insurance and reinsurance along with having a bad golf swing.
- Phone:02 9225 6100
- Email:brianstamper@pfsconsulting.com.au
David Lewis
PRINCIPAL
David Lewis
PRINCIPAL
David is an actuary specialising in superannuation and employee benefits. In his career he has been involved in the establishment and management of two superannuation related businesses and has acted in many roles. In addition to his role as a consultant advising corporates and trustees, he has acted as a non-executive director of public offer superannuation funds and as a compliance officer and compliance committee member for various financial services businesses.
Talk to David about superannuation and related matters and the agonies of being a Tottenham Hotspur supporter.
- Phone:02 9225 6100
- Email:davidlewis@pfsconsulting.com.au
Chipo Banza
ACTUARY
Chipo Banza
ACTUARY
Chipo graduated from the University of East Anglia (UK) in 2018 with a BSc in Actuarial Science before relocating to Australia to earn her Master of Actuarial Practice from Macquarie University in 2020. She joined PFS as an actuarial analyst during mid-2021 and then qualified as an Associate of the Institute of Actuaries of Australia in late-2021.
Chipo’s previous experience in health insurance includes actuarial valuations, rate review, and regulatory reporting. Since joining PFS, she has gained experience in various projects across general insurance including liability valuations, pricing, data analytics for not-for-profit entities and NSW Emergency Service Levy reviews.
More recently, she has been involved in the ICAAP and Capital projections for the Australian Branch of a general insurer; and APRA reporting for a superannuation fund.
Talk to Chipo about data analytics, financial modelling, crochet, crime shows and documentaries.
- Phone:02 9225 6100
- Email:chipobanza@pfsconsulting.com.au
Angela Bu
ACTUARY
Angela Bu
ACTUARY
Angela joined PFS in January 2023 after graduating from UNSW with a Distinction in Actuarial Studies, specialising in Actuarial Risk Management and Analytics, and a Distinction in Commerce, majoring in Finance. She completed her Associateship with the Actuaries Institute of Australia at the end of 2023.
Angela has experience assessing financial risks, including market and credit risk. Since joining PFS she has been involved in various projects across general insurance, including builders warranty, travel insurance, and NSW Emergency Services Levy calculations. She has also worked in the superannuation and risk management space. She enjoys using VBA, SQL, and R to solve actuarial and other problems.
Talk to Angela about data analytics, modelling, and filter coffee.
- Phone:02 9225 6100
- Email:angelabu@pfsconsulting.com.au
Beatrice (Bea) Mendoza
ACTUARIAL ANALYST
Beatrice (Bea) Mendoza
ACTUARIAL ANALYST
Bea graduated from Ateneo de Manila University (Philippines) in 2017 with a BSc in Management before completing her master’s degree in actuarial practice from Macquarie University (Australia) last 2023.
She joined PFS as an actuarial analyst in January 2024, working towards an associateship with the Actuaries Institute of Australia. Bea has prior work experience in business and managerial finance in the Philippines. Prior to joining PFS, she also worked for an Australian superannuation firm.
Her current role includes areas of general insurance, healthcare, and valuation. She enjoys using actuarial techniques to "read between the lines," analyse complex situations, and solve business problems.
Talk to Bea about data storytelling, business analytics, music, novels, dogs, sketching, and movies.
- Phone:02 9225 6100
- Email:beatricemendoza@pfsconsulting.com.au
Swastika Sharma
ACCOUNTANT
Swastika Sharma
ACCOUNTANT
Swastika Sharma joined PFS Consulting as an accountant in April 2024. She holds a Master of Commerce in Accounting (2020)and is currently advancing her qualifications by pursuing a Master of Professional Accounting (Advanced) at Western Sydney University.
Prior to joining PFS Consulting, Swastika worked as a management accountant for three years and for seven years at Fiji National University as a Senior Administrator as well as an accountant at TMA Group in Australia on a part-time basis.
At PFS Consulting, Swastika leverages her knowledge and skills to support the finance department, performing essential accounting functions and contributing significantly to the company’s financial health. Her expertise is further enriched by studies related to sustainability and the circular economy, showcasing her forward-thinking approach to contemporary accounting challenges.
Swastika’s multicultural insights and experiences enhance her professional contributions.
- Phone:02 9225 6100
- Email:swastikasharma@pfsconsulting.com.au