Operational Resilience – A bigger game and a broader perspective

CPS 230 Resilience

In July 2023 APRA published its new Operational Risk Management Prudential Standard, CPS230, which comes into force on 1 July 2025. To date, there is no accompanying explanatory CPG230. PFS Consulting discussed a draft CPS230 in September 2022 and provided further commentary after the final CPS230 was published in July 2023. CPS230 applies to banks, […]

APRA’s Guide for Directors

APRA'S Guide for Directors, Madeleine Mattera, 2

What do Directors, CEOs and Executives need to know? APRA’s recently released Guide for Directors is a must read for financial institution Directors, CEOs & Executives. This is a timely reminder that governance remains an important focus for APRA. While aimed at ADIs, the Guide contains cross industry obligations equally applicable to Insurers and Superannuation […]

The Special Needs of Financial Services Boards

PFS Consulting Principal, PFS Consulting - Financial Services Boards, risk management implications

The Special Needs of Financial Services Boards Was the misconduct in financial services enabled by directors who did not understand their businesses? This is the topic of a thought-provoking paper produced by PFS Principal Ian Laughlin and actuarial colleague Barry Rafe. Many recent reviews into the financial services industry have identified widespread and systemic misconduct. […]

The Royal Commission: Questions to ask in financial services

Royal Commission, financial services

The interim report of the Royal Commission into Financial Services (released on September 28) was certainly damning. It paints the picture of a financial services industry focussed on the pursuit of short-term profit at the expense of basic standards of honesty. Of course, not all Australia’s financial services institutions have been guilty of such poor […]

Superannuation comes under scrutiny: Issues of note

Royal Commission, Superannuation

The financial services royal commission turned its sights to Australia’s $2.6 trillion superannuation industry. A report was released on August 24, highlighting accountability, poor conduct and the role of regulators as key issues, particularly among retail funds. Issues that arose The commission exposed a broad range of areas for further investigation. It will look into these […]

The evolution of people-centred risk management

Risk Management the evolution of people

Until the Global Financial Crisis (GFC), risk management was often focused on building frameworks through policies, procedures, and governance arrangements. Culture was important, but the focus tended to be on documentation and process. Following the GFC, a profound shift in thinking took place. Culture was recognised as a key driver of comprehensive and successful risk management and […]