NFP Sector
Meet our NFP Sector Team

Adrian McGarva
Managing Director

Adrian McGarva
Managing Director
Adrian qualified as an actuary in both Australia and the UK, and has extensive experience within the general insurance, reinsurance and corporate finance industries in Australia, the UK, and Switzerland.
Adrian has over 25 years’ experience, including seven years as the Chief Actuary of a global insurance and reinsurance group where he was responsible for the pricing, reserving, and capital adequacy functions as well as providing significant input into underwriting and business strategy.
He has been the Managing Director of PFS Consulting since early 2020 after 8 years as a Principal.
Speak to Adrian about anything to do with actuarial and insurance matters, finance, running, snowboarding or twins.
- Phone:(02) 9225 6100
- Email:adrianmcgarva@pfsconsulting.com.au

Don Johnstone
Principal

Don Johnstone
Principal
Don is an actuary and risk management professional with 30 years of experience in financial services in Australia, the USA, and UK. He has worked at a general insurer, a life insurer, a reinsurance broker and several actuarial consulting firms.
He has a track record of identifying and quantifying risks and improving risk and capital management in the insurance, reinsurance, banking, government and broker sectors.
Speak to Don about actuarial, risk and insurance matters, marathon paddling and ocean swimming.
- Phone:(02) 9225 6100
- Email:donjohnstone@pfsconsulting.com.au

Madeleine Mattera
Practice Leader

Madeleine Mattera
Practice Leader
Madeleine is a qualified Chartered Accountant and Auditor with over 35 years’ experience covering the entire Australian financial services industry and global FS clients.
She was National Practice Leader for Financial Services for Grant Thornton for 7 years and has held roles in KPMG & EY as a Financial Services Partner for an additional 10 years.
Madeleine specialises in Risk Advisory Services, Internal Audit Services (outsource & co-source) and acting as Chief Risk Officer or Chief Audit Executive.
- Phone:(02) 9225 6100
- Email:madeleinemattera@pfsconsulting.com.au

Stephen Crump
Senior Consultant

Stephen Crump
Senior Consultant
Stephen is an actuary with extensive experience in the financial services sector, including more than 20 years as a consultant. He provides advice to employers and Trustees on superannuation and employee benefits, to banks and credit providers, and to insurers and other financial institutions. Stephen is also an experienced financial modeller and assists a wide range of clients with financial analysis, assessing reserves, and budgeting and reporting.
Talk to Stephen about superannuation, banking, financial modelling, and cycling (but not while he’s going uphill!)
- Phone:(02) 9225 6100
- Email:stephencrump@pfsconsulting.com.au

Jane Byrne
Director

Jane Byrne
Director
Jane is an experienced governance and risk management professional who has worked at senior executive and Board level in public, private and government businesses. She is committed to helping superannuation Trustees and other Directors improve their governance, and their management of strategy and risk.
Jane’s expertise includes general management, corporate governance, strategic planning, risk management, audit, and legal management. She is also a non-executive director on a not-for-profit board.
Speak to Jane about governance and risk, crime fiction and the Sydney theatre scene.
- Phone:(02) 9225 6100
- Email:janebyrne@pfsconsulting.com.au

Bill Konstantinidis
Principal

Bill Konstantinidis
Principal
Bill is a qualified actuary with over 25 years’ experience across most lines of general insurance.
He has held Chief Underwriter and Executive Manager roles in Product, Actuarial and Underwriting functions. He has significant experience in pricing, reserving and underwriting personal lines including motor, CTP, home, boat and travel insurance. Bill also has had experience in setting up Chief Data Offices.
Speak to Bill about actuarial and insurance matters, underwriting, actuarial team efficiency, business turnaround, underwriting agency models, product development, analytics and on how to network and build communities.
Working with NFP’s to help deliver on their mission
PFS bring our wide ranging actuarial and risk knowledge to provide insight and help inform and solve a range of issues across the NFP sector.
- Case Study 1
- Case Study 2
- Case Study 3
- Case Study 4
NFP Industry body
PFS assisted a major industry body representing the NFP sector to inform an NSW Government review of the funding of that sector. Our work involved a series of case studies to highlight funding gaps, a separate document reviewing sector-specific cost pressures and collaboration with the pricing tribunal to facilitate clear and concise data request templates.
Risk management for NFP
PFS provided outsourced risk management services to a major Australian NFP. The initial focus of risk discussions was at Board and Executive level, where PFS helped to refresh the risk appetite, and to uplift the enterprise risk register. These key elements of the risk management framework are now integral to business planning. They have been careful not to overspend on risk management activities, and has focused on the actions needed to operate within appetite. An increasingly mature approach to risk management has helped Board and management to communicate with confidence to both internal and external stakeholders.
Reserving for NFP
A religious order sought funding and valuation advice relating to long-term contingent liabilities and the management of cashflows and capital. We projected the number of Sisters at different life
stages, and the associated costs of maintaining these Sisters. We also projected investment returns, capital growth and other cash inflows and outflows. This enabled us to recommend a central estimate of the liabilities needed to be funded both now and into the future. By stressing our assumptions we were able to recommend an appropriate buffer over this central estimate. Since there were surplus funds available, we recommended a schedule for releasing capital that would allow the NFP to maintain sufficient funds and to adapt if assumptions did not unfold as predicted.
Data analytics to support practice improvement and advocacy
PFS undertakes annual data analysis for a major NFP to inform their internal practice, policy advocacy and funding across a range of states and programs.
Contact us for more detailed information about our capabilities
Core Strengths
We have actuarial expertise across a range of areas of the NFP Sector.
- Out of home care practice and funding
- Longitudinal data analysis and testing
- Risk managament and understanding specific risks facing NFPs
- Contingent liability valuation
- Capital and cashflow requirements for the pre-funding and management of long-term liabilities
- Independent assessment of performance vs objectives
- Social bond applications and requirements
- Lifetime assessment of policy reforms
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