General Insurance
Meet our General Insurance Team

Adrian McGarva
Managing Director

Adrian McGarva
Managing Director
Adrian qualified as an actuary in both Australia and the UK, and has extensive experience within the general insurance, reinsurance and corporate finance industries in Australia, the UK, and Switzerland.
Adrian has over 25 years’ experience, including seven years as the Chief Actuary of a global insurance and reinsurance group where he was responsible for the pricing, reserving, and capital adequacy functions as well as providing significant input into underwriting and business strategy.
He has been the Managing Director of PFS Consulting since early 2020 after 8 years as a Principal.
Speak to Adrian about anything to do with actuarial and insurance matters, finance, running, snowboarding or twins.
- Phone:(02) 9225 6100
- Email:adrianmcgarva@pfsconsulting.com.au

Bill Konstantinidis
Principal

Bill Konstantinidis
Principal
Bill is a qualified actuary with over 25 years’ experience across most lines of general insurance.
He has held Chief Underwriter and Executive Manager roles in Product, Actuarial and Underwriting functions. He has significant experience in pricing, reserving and underwriting personal lines including motor, CTP, home, boat and travel insurance. Bill also has had experience in setting up Chief Data Offices.
Speak to Bill about actuarial and insurance matters, underwriting, actuarial team efficiency, business turnaround, underwriting agency models, product development, analytics and on how to network and build communities.

Don Johnstone
Principal

Don Johnstone
Principal
Don is an actuary and risk management professional with 30 years of experience in financial services in Australia, the USA, and UK. He has worked at a general insurer, a life insurer, a reinsurance broker and several actuarial consulting firms.
He has a track record of identifying and quantifying risks and improving risk and capital management in the insurance, reinsurance, banking, government and broker sectors.
Speak to Don about actuarial, risk and insurance matters, marathon paddling and ocean swimming.
- Phone:(02) 9225 6100
- Email:donjohnstone@pfsconsulting.com.au

Madeleine Mattera
Practice Leader

Madeleine Mattera
Practice Leader
Madeleine is a qualified Chartered Accountant and Auditor with over 35 years’ experience covering the entire Australian financial services industry and global FS clients.
She was National Practice Leader for Financial Services for Grant Thornton for 7 years and has held roles in KPMG & EY as a Financial Services Partner for an additional 10 years.
Madeleine specialises in Risk Advisory Services, Internal Audit Services (outsource & co-source) and acting as Chief Risk Officer or Chief Audit Executive.
- Phone:(02) 9225 6100
- Email:madeleinemattera@pfsconsulting.com.au

Ian Laughlin
Principal

Ian Laughlin
Principal
Ian has had a long career in financial services senior management and board roles, in Australia, the UK, New Zealand and Hong Kong.
He was Managing Director of Pearl, London Life and NPI in the UK, at a time of major upheaval. Until recently, he chaired the boards of OnePath Life, and OnePath General Insurance. Prior to mid 2015, he was Deputy Chairman of APRA, the prudential regulator of banks, insurance companies and superannuation funds.
He has a deep interest in risk management and risk culture. In recent years, he has had a particular interest in the impact of social attitudes and norms on risks for financial services businesses.
- Phone:(02) 9225 6100
- Email:ianlaughlin@pfsconsulting.com.au

Jessie Yu
Consultant, Actuary

Jessie Yu
Consultant, Actuary
Jessie joined PFS in 2016 after graduating from UNSW with a Distinction in Actuarial Studies. She qualified as an Associate of the Institute of Actuaries of Australia (AIAA) in 2019 and is now a Consultant and Actuary at PFS.
Jessie has experiences across a range of projects covering multiple practice areas, including general insurance, life insurance, superannuation, banking and not-for-profit entities. Her expertise is her ability to understand client needs and then combine her excellent data analytics skills and deep knowledges across multiple practice areas to present outcomes clearly. She has more than seven years’ experience in employee benefits valuation for a leading general insurer and statutory long service leave schemes, Emergency Services Levy reviews for general insurers in Australia, and APRA reporting for superannuation funds.
- Phone:(02) 9225 6100
- Email:jessieyu@pfsconsulting.com.au
Understanding General Insurance
PFS bring our wide ranging actuarial, risk and insurance knowledge to solve a range of complex issues across the general insurance industry.
- Case Study 1
- Case Study 2
- Case Study 3
- Case Study 4
Global alternative asset manager
PFS provided an independent assessment of the investment case of the Lenders Mortgage Insurance (LMI) market in Australia. Covering the motivations to buy, importance to financial stability and reinsurance requirements.
Global speciality lines insurance group
PFS have project managed the Australian insurance license application of a global specialty lines insurer. We combined our expertise across local regulatory requirements, insurance, risk management, capital, actuarial, audit and governance to help finalise their business plan, assess the internal business case and work through the APRA licensing process.
Global catastrophe pool
PFS provided an independent external review of the reinsurance, risk management and governance issues for the board of a global catastrophe-exposed entity in a hardening reinsurance market.
Provider of risk products in a complex compulsory class
PFS provide all outsourced actuarial services to a niche specialty-lines risk protection provider. This covers regulatory pricing, valuation, capital and solvency requirements as well as bespoke advice on product design, and the implementation of AASB / IFRS 17 requirements.
Contact us for more detailed information about our capabilities
Core Strengths
We combine our broad financial services expertise with deep global insurance and reinsurance expertise to work with our clients to resolve complex issues across the general insurance industry.
- Specialty lines expertise
- Regulatory and Governance
- Reinsurance, Parametric insurance and ILS
- Combing core actuarial knowledge with business requirements
- Capital Management
- Innovation
- Pricing, Underwriting, Product Development
- NSW ESL requirements
- IFRS 17 and AASB 17
- Liability valuation
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